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Shipping outside the European Union

International Orders

We currently accept orders from countries outside the European Union.

Please note: Prices listed on our website include EU VAT but may exclude duties, taxes, or local import charges in your country. You, the buyer, are responsible for any additional customs fees or import taxes charged upon delivery. International shipping may take longer due to customs clearance or local courier processes.We are not responsible for delays or extra charges incurred at destination customs offices.

Scope

These Terms & Conditions apply to all purchases made on our website by consumers located in the European Union. By placing an order, you agree to these terms. For purchases from outside the European Union, please contact us.

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Products & Orders

All products are described as accurately as possible. Minor variations in color, size, or packaging may occur.

After placing an order, you’ll receive an email confirmation. The sale is complete once payment is received and we accept the order.

We reserve the right to refuse or cancel orders, including for pricing errors or stock unavailability.

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Prices & Payment

All prices are in EUR (€) and include VAT where applicable.
Shipping costs are shown at checkout.

We accept secure online payments through:

  • Credit card

  • iDEAL (Netherlands)

  • Other payment methods offered by Wix Payments

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Shipping & Delivery

We ship to the Netherlands and across the European Union.

RegionEstimated DeliveryCost

Netherlands1–3 business days €9 (free shipping over €150)

EU Countries3–7 business days €12.50 (free shipping over €150)

Shipping times are estimates, not guarantees. You'll receive tracking info when your order ships. We are not liable for delays caused by carriers or customs.

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Right of Withdrawal (Returns)

As an EU consumer, you have the right to cancel your purchase within 14 days of receiving your order — no reason required.

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To cancel: Email us at homemadepastastudio@gmail.com within 14 days of delivery. You then have 14 more days to return the item.

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Conditions:

  • Items must be unused and in original condition

  • Return shipping is at your expense

  • Refunds are issued within 14 days after we receive the returned goods

Exceptions:

The right of withdrawal does not apply to:

  • Perishable goods 

  • Customized or made-to-order items

We will clearly mark such items in the product description.

 

Returns Due to Damage or Error

If your order arrives damaged or incorrect, please contact us within 7 days. We'll arrange a replacement or refund, including return shipping if needed.

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Account & User Content

If you create an account, you are responsible for keeping your login credentials secure. You must not use our website to upload harmful, illegal, or infringing content.

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Intellectual Property

All website content, product designs, images, and branding are the property of Homemade Pasta Studio and may not be copied or reused without permission.

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Limitation of Liability

We are not liable for indirect or incidental damages. Our liability is limited to the value of your purchase, unless otherwise required by law.

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Privacy

We process your personal data in accordance with our [Privacy Policy] and applicable laws, including the GDPR. Your data is securely stored and never sold to third parties.

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Applicable Law

These terms are governed by the laws of the Netherlands. Disputes may be submitted to the Dutch courts or resolved through the EU Online Dispute Resolution platform: 🔗 https://ec.europa.eu/consumers/odr

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Contact Us

If you have any questions about our terms & conditions, please contact us.

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